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Career Management

Table of Contents

PART 1: Who Am I?
1.1 Introduction Page 3
1.2 Reflection on the Psychometric tests Page 4
1.3 Reflection on skills audit Page 6
1.4 Personal SWOT Analysis Page 7
1.5 Personal Brand Page 8

PART 2: Where do I want to go?
2.1 An Analysis of two industries Page 9
2.2 Analysis of three companies within the industry Page 14

PART 3: How do I get there?
3.1 Introduction Page 17
3.2 My goals and preferred sector/role Page 18
3.3 Reflections on Cover Letter and Curriculum Vitae (CV) Page 19
3.4 Reflections on (mock) Interview Page 21
3.5 My SMART future career plan Page 23

References Page 26

Appendixes Page 27

PART 1: Who am I?


Based on some foreigners’ opinions, the Vietnameses are diligent, industrious, tolerant and friendly. As a Vietnamese, I am proud to say that I also have those characteristics. I hope that I can promote my abilities in order to work best and behave well in social. Through this part of my portfolio, I will describe clearly about my reflection on psychometric test results and skills audit, my personal SWOT analysis and my personal brand.


1.2.1 The Work Style Questionnaire: (Appendix 1)

According to my results of The Work Style Questionnaire, I got 28 points of CO – Cooperative which said that I am always a person who can work well in a team and I will get the best out of other people; I can help team to jell and encourage others when they feel down and agitate even the quieter members of a team to bring their ideas. I think the result reflected 80% about me. I see myself as a motivated person; I can easily talk and share with other people so that it helps me to gain trust from them and I can understand more about them in order to encourage them well in work or other personal issues.

1.2.2 Humanmetrics Jung Typology test: (Appendix 2)

Follow the Humanmetrics Jung Typology test, my type is ESFP that stands for Extravert, Sensing, Feeling, Perceiving. These kinds of ESFP people really like to talk, especially about human because they think it is very important to understand people; and most of the colorful storytellers are ESFPs. That’s the reason why the ESFP people can talk in different issues; they jump from thought to thought, or touching here or there in a manner or make others do not understand what they are talking about; but actually in final, they cover all the points by another information. What I want to say is ESFPs are very good at communicating. And I think this test reflects 95% about myself as I can talk quite well and share to others. However, sometimes I think it is my weakness because for some of the people, they do not like talkative person, they think those one are fake, unreliable and too curious about others’ lives.

1.2.3 The Big 5 Personality test: (Appendix 3)

The last psychometric test I have done to reflect myself is The Big 5 Personality test. According to the OCEAN personality model (there are Openness to Experience, Conscientiousness, Extraversion, Agreeableness and Neuroticism), it reflects me as the one who typically don’t seek out new experience, I tend to do thing unreasonable and non-sorted. However, it also refers me as I am sociable and I concern the company of others but I easily get nervous or anxious. I am neither extremely forgiving nor irritable. I think Extraversion, Agreeableness and Neuroticism reflect 100% about myself. Because I am the one who always look for new experience or intellect where I find it very interesting and I also do things follow my plan.


In the typical list of transferable skills for managers, I select spoken communication, team working and commitment to ethical practices and diversity as my important skills audit. The ability to express oneself in one-to-one, group meetings or through media is necessary when someone wants to transform information. Parallel to it is the way to use appropriate and diversity expressions to different audiences and contexts. Understanding of what to say at the right time, right place is also the ingenuity and respect that listeners can receive from you. Once you can talk fluently, you can contribute and work well for team working. It will be easier because you can ask what you do not know, exchange interesting ideas and share or help others out when needed. From that, you can learn ethical practices between team members, you understand and commit to myself how to live and act moral and ethical for job and life also. When you work with diversity colleagues and customers, you will learn to understand and appreciate other cultures and backgrounds.

However, I found myself with many omissions. I still say wrong thing at wrong time and make people unsatisfied. Also, I need to improve to express myself how to be friendlier and really sympathetic to others. In team working, I should be more patient and not be shy to give out my ideas. I need to have more knowledge about other cultures to make myself more confident when communicate to different foreigners.


Various obstacles in life will always test your strength and you got to see each setback as an opportunity to become stronger.

Through the SWOT analysis, I understand clearer about my strength, weakness, opportunity and threat. I find myself not bad at talking and communicating so it will become my opportunity to have good and different relationships in life. I am also tolerant and understanding so that I purposed to work for anything related to human being. Persuasive is also my strength. It will help me to work and cooperate with business partners. And with my innovative thinking and opened-mind, I have more opportunities to adapt new things, new ideas for me and my business in the future development.

However, I have many weaknesses more than strengths so I need to improve a lot. I will easily give up because I am very impatient in everything. Sometimes I will lose my good opportunities because I lack of impatience to pursue it to the end. After that I will regret of what I have done. I am distractive and careless and it will cause to my work could not be completed perfectly. It will also affect my listening skills to people and good things. Hot-tempered also makes me lost some difficult but potential customers. One more thing is I am too sensitive. I would easily be vulnerable if someone shows me that I am very special to him or her, I definitely will give my best to help. And because of that, I am easily fooled after helping them like losing money, friends or honor.
There are things that are difficult to control such as feelings or senses. It’s hard for me to change my sensitive mind but after going through bad things, I will take it as my experience. But I also will learn to know how to be sensitive at the right time and to the right people. I will improve my concentration skill to work well and be more careful. I think reading books is a great way to be more patient and concentrate on a thing that I need and am required to complete. Learning to ease and calm myself whenever bad things happen is very good for my hot-tempered.


Throughout my reflection, skills audit and SWOT analysis, I see myself as a sensitive, good speech and innovative person. It will be more opportunities if I work for human resource management. But I think business is not a bad idea. Because I am quite well at communication, I also like to work with business partners to know more knowledge and ways to operate systems and get profit from each other. I am creative and always give out different ideas to improve mission. I am self-confident to show to others about myself, how I am unique and affect to some people. I can memorize things and person well and would like to do sales because I can persuade and have good ability to advertise a product or what I want to sell.

PART 2: Where do I want to go?


2.1.1 Introductrion:

For students in their final year of studies identifying a suitable industry to work in becomes a very crucial decision. With this is mind, a review of two industries which I believe are most relative to my preferred career choice is analysed herein. The analysis will help me to fit my personality and which one should I attempt to work and put effort in the future. There are two industries I consider and feel most comfortable and have a passion for it.

The first one is Supporting Industry in the Construction field which involves producing raw materials, accessories, spare parts and semi-finished products to provide industry production, processing and assembly of finished products are production materials or consumer products. Mostly, I would like this because this industry in Vietnam is still weak and has not developed compared to other countries, I want to contribute and develop it. The main players within the supporting industry in relation to construction in Vietnam are VSIP – Vietnam-Singapore Industrial Park, HANSSIP – Hanoi Southern Supporting Industrial Park and Quang Minh Industrial Park.

The second one that interests me is the Education Industry, an industry which everyone understands the significance as it shapes the future of all mankind on earth. Simply, education has to do with bringing about ethical and intellectual changes in people as well as installation of perceptions and knowledge of them. As we know, the education industry in Singapore is developing well which includes famous public schools or other private schools both at school level and higher educational level. Many foreigners are lured into Singapore to pursue their education in Singapore from overseas destinations especially from within the region.

2.1.2 Supporting Industry:

Vietnam’s supporting industry is growing and it plays an important role in participating in the supply chain as well as the global value chain. Some companies and corporations have established manufacturing plants and assembled in Vietnam. This demonstrates that they expect to cut transport costs and risks, so it will create great opportunities for the supply of spare parts production in developing countries (Nham Phong Tuan, 2012).

The development of supporting industries is considered one of the top priority policies of Vietnam in order to promote the development of the industry, as well as contributing to accelerate the process of industrialization – modernization of the country. However, the reality of supporting industry in Vietnam is still weak and need conformable policies.

Currently, some Vietnam’s industries have the strengths such as electronics, textiles, footwear, assembly of automobiles, motorcycles, etc. There is almost no industry support comes along, they need to depend on natural imported materials, which produce much as fragmented, passive and higher production costs.

In recent years, the state has different incentives for businesses to support but the deals are not clear. Unfortunately, those benefits are mostly for the enterprises which have abroad invested.

In the early stages of the policy to attract foreign investment in the context of Vietnam has not joined the World Trade Organisation (WTO) and Asian Free Trade Association.(AFTA) while foreign firms were targeting the expanding market in Vietnam which only invest in assembled products sold in the domestic market with a small capital. Consequently, virtually no foreign enterprises invest any real high-tech and technology transfer so Vietnamese just get some experiences in the organization of production and quality management (Junichi M., 2005).

However with the current situation, after the Vietnam joined the WTO and AFTA, Foreign Direct Investment enterprises remain or do new investment, they really want to find a long-term investment opportunities and cooperation with Vietnam but faced huge obstacle which is the supporting industry in Vietnam is too weak. Also, because of the current inflation, the cost of labor in Vietnam gradually is not cheap anymore.

In addition, practical skills of graduated engineers in technical schools in Vietnam have not met the requirements. Until now, about 500 companies supply products for the manufacturing of automobiles, motorcycles, and electronics. Most raw materials for manufacturing are imported.

According to many experts, Vietnam has great potential for the development of supporting industries, especially the export sectors have the potential in having a position as well as the lives of the people rise as chemical oil, processing of agricultural products for export, marine economy and information technology, etc (Scholtes and Philippe R., 1998)

To develop supporting industries, the enterprise needs to develop four important factors are human resources, technology, financial and distribution systems. Last but not least, they also need to create a completely legal framework to facilitate service sectors as well as enterprises engaged in supporting industries.

2.1.3 Education Industry:

Developing an individual’s mental state coupled with development of the mind and enhancement of knowledge is paramount to cultivating a society which empowers a nation.
Nelson Mandela – the hero of national liberation of South Africa once said, “Education is the most powerful weapon which you can use to change the world.”

In education, the lack of committed teaching staff with competence is becoming increasingly difficult to source (W Kenneth R., 2012). The teacher problem arises in terms of capacity, quality, living and working conditions, socail conceptions of teaching and attitudes of teachers towards students. The requirements for teacher’s quality are very high. Simultaneously with the teaching of literacy, teachers have to teach lifestyles as well. Literacy is not merely imparting knowledge; it is giving students the ability to create and ability to adapt to any situation. Therefore, the learners must grasp the basic things first. The teacher must also be a good example of self-learning, self-rising and well moral personality to the students. Thus, the quality demands of the teachers are very comprehensive.

The second feature is investing in education. Many countries have already specially invested in education. For decades, they have invested approximately 20% of the annual budget for education development. Singapore has been known as a country giving high priority to developing the education system with multiple training from preschool to university, public school systems and private international schools to help students having various selections for themselves.

Last but not least, it is necessary to execute well the goal of improving people’s knowledge, personnel training and fostering talents.

Returning to the issue of education in Singapore, because of the demands and competitiveness of students, private schools have sprung up to provide educational opportunities for both local and foreign students alike. The Singapore government decided to establish strictl management processes for private schools in order to ensure the education standards are developed to provide a holistic, balance, stability and bring more benefits to students as well as improve higher educational standards. Singapore private schools are owned by private companies or operated by non-profit organizations. Mostly, they associated with famous and high ranking universities in different countries as US, UK and Australia with shorter academic programs. Moreover, those schools involve diverse disciplines such as business administration, marketing, media, fashion design, etc. The number of private schools offers courses to meet the needs of students. Therefore, private schools in Singapore are growing strong and the number of students increases every year.

In conclusion, humans are equipped with modern knowledge will be fundamental motivations of economic and social development. Therefore, education and training play crucial roles for each country, the development of education must precede economic development. It need to solve the problem of teachers, increase investment in education and improve teaching and learning.


This part is going to focus on the three industrial parks of the supporting industry which I am interested in. These industrial parks are famous and successful in Vietnam. They also had a strong support from the government because they have had created a lot of labor forces and formed crucial steps for the supporting industry; brought benefits to the country. In addition, they also affirmed that the supporting industry in Vietnam has been developed well and would be achieve certain success.

2.2.1 HANSSIP – Hanoi Southern Supporting Industrial Park:

HANSSIP belongs to The N&G Corporation in Hanoi, Vietnam which is civil construction, and industrial, mining, invest in building industrial parks and business real estate, investment consultancy and technology transfer, trade, logistics, manufacturing consumer goods, import and export. And HANSSIP is the most important project of this company. The total area of 640 hectares and planning intention of expanding to 2000 hectares and will be invested allocation into phases. It is a combination of industrial, urban areas, which has very important implications for the industry development in particular and economic development in general. In addition, this industrial park aims to attract foreign investments and create more jobs for people. Whereas it focuses on the investment in the fields of supporting industry as mechanic, textile, leather-shoes, electronic and IT, manufacturing and assembly of automobiles. Investors operate in the industrial park will receive special offers and support from different aspects. It could be financing, recruitment and training of labor or cooperation of exchanging technology. Moreover, they always put Human Resoruce Management as the top of important factor for the company.
Urban services of HANSSIP were planned and designed for low-rise residential area, high-rise apartment building, business center services, kindergardens, schools, hospitals, bus stops, etc. in order to ensure a healthy living environment, comfortable, modern workers in the industrial park. HANSSIP desires to associate long-term with the employees as well as the development of the enterprise. Until now, HANSSIP is the largest supporting industrial park in Hanoi and has many supporting from the government.

2.2.2 VSIP – Vietnam-Singapore Industrial Park:

VSIP was established by the Joint Venture between the Vietanmese Government and the Singaporean Government. It is located far from Hanoi 16km and 39km to Noi Bai International Airport. With the support from the governments of Vietnam and Singapore, a joint venture between local and foreign partners by the prestigious groups, experience in the field of infrastructure construction and real estate. The total planned area of 700 hectares; including industrial zone is 500 hectares and 200 hectares of urban area. This industrial park has some special features like favorable geographical position, effective business environment and labor force skilled with customer care professional. The working environment of VSIP is where employees have opportunities to develop and be creative. In addition, attractive salary is not the only reason for people to work in VSIP. A rewards program and comprehensive benefits are designed to attract, retain and promote individual.

VSIP is considered as one of the model industrial park in Vietnam with the participation of capital investments and transfer of experience by such some pretigious groups as Sembcorp industry, Ascendas, United Overseas Land, etc. So far, VSIP has developed a total of five projects in the South (Binh Duong), North (Bac Ninh and Hai Phong city) and most recently in the Central (Quang Ngai) with a total of more than 6000 hectares of lands including industrial land, urban and services.

2.2.3 Quang Minh Industrial Park:

Quang Minh Industrial Park has a total area of 344.4 hectares which is located in Me Linh district, Hanoi far away from Noi Bai International Airport. It belongs to Investors Ltd. Investment and Infrastructure Development Nam Duc. It is a multi-sector industrial park, less polluting the environment, including major occupations like industry electromechanical assembly, food processing, light industry and consumer goods. It also involves jewelry processing, production of electronic components, motobike and mechanical engineering, etc. This industrial park concentrates on the workforce in the capital Hanoi. Hanoi is the largest concentration of University, College, and Intermediate in Vietnam. With a system of institutions that annually provides thousands of training intensive management, technical and highly skilled labors. Besides that, the population of Hanoi is about 6.5 million people whereas about 70% of the population is at working age. This is the workforce can provide adequate for the needs of investors in the industrial park. However, last few months ago, a big fire has occurred in this industrial park which cause to significant damage and consequences to them. Flame rises from the warehouse of the company Nippon Paint in Quang Minh Industrial Park. In just a few minutes, the fire broke out violently and quickly spread to the entire warehouse of the company. And until now, this industrial park still has not worked again.

PART 3: How do I get there?


This part is dedicated to analyzing my job search activity. First of all, I am going to focus on my specialization in the two industries I have mentioned in part 2. Secondly, I will reflect on my interview which I have done with my group. It will also reflect on the compilation of my Curriculum Vitae (CV) and Cover Letter. Last but not least, my SMART plan will help me to determine my future career.


My immediate plans are based on a five year time scale where at the end of it my aim is to achieve a level of progress that reflects the efforts I have put in and in line with my educational qualifications. I would have many more relationships with people in different cultures and I would improve and promote my skills, experience and knowledge in the new environment. And in further future, I will achieve my dream is starting up my own business.

In order to get closer to my future and dream, I will study and research carefully of the work environment which would be suitable to my ability and me. Having a clearly future plan is necessary for what I want to achieve. Moreover, I won’t stop promote my strength and improving my weakness in order to work in the best working environment.

My first intention plan is being work in the construction industry especially one of the most successful industrial park in Vietnam. It could be the position which is Human Resource department so I can communicate and support employees and improve relationships in working environment. And my second option is being as student support officer in education service. I can also promote my ability which it is taking care and understanding people.


• Reflections on Cover Letter: (Appendix 5)

This is the first time I have writen a Cover Letter. Therefore, mistakes are inevitable. Before writing, I need to study and research clearly the definition of a Cover Letter in order to understand the purpose of it. In addition, I also researched for many samples of good and bad ones so I can consider and take experience more for my own.

However, my cover letter still has some mistakes. It still got many wrong spelling and I have not used appropriate words which is important for a formal letter. Also, my writing has yet to be formal enough and I have corrected a lot. One more mistake is I have mentioned a lot of how I interested to the company which is actually not so necessary and can make the receiver feels like it’s not real.

Anyway, I have tried my best for the first time writing this. And I think it will also be my experience and practice for the next time I am going to write a cover letter for the company I will apply to.

• Reflections on Curriculum Vitae (CV): (Appendix 6)

For the first time of writing CV, I think it is not difficult to write it right. However, I also need to research a lot of samples because I want to make it exactly right and accurate to the form of basic CV.

But there are still some mistakes as the presentation I think it is still not exactly correct. The presenting of important issues such as achievements, interests, etc. is still not really clear because I have not graduated and there are still somethings that I could not write into the CV. Especially for the skills, I am still confused to write about it because there are not many special skills that emphasized that I am different to other people. My interest is also not much as I have only three keys about it and I think I should have more. Achievement is also an obstacle. As I am still young and still have not so many experience of working, it is hard to write other achievements of myself. I think I need to improve myself a lot and achieve more experience and skills so that I can be more confident to write a CV to apply to a company I would like to work.

Last but not least, I think my CV has met the requirement of the company in hiring people. And the industry I would like to work in is exactly what I write for CV and more over is the position I will attend.


• Interviewer:

My role here is just pretending to ask questions from the interviewee. Before that, I need to prepare the questions in order to be suitable with the content of a hiring interview. During the process of finding information, I did not research the best and special questions so that my questions have given out are too common.

Being an interviewer, I should exploit all the information from the interviewee and keep asking her many more questions and even those questions I have not prepared before. Since her CV was written down that her ability is on Marketing, I should not said that I thought marketing is more suitable for her than customer service.

However, I think I have made a lot of mistakes during the interview. The way I talked was very unclear and the intermittent is unreasonable. Also, when I asked questions, my voice trailed off at the end and did not hear the questions. And one more thing I need to consider and correct is my bad shape and informal sitting. It looked really impolite even it is just the “pretend” interview my skills.

• Interviewee:

Being an interviewee is the most difficult part because I was very nervous and afraid that would I do it well and answer in a good way. But after the preparation and failure, I got experience for myself.

For the preparation, I prepared good enough for the questions my interviewer gave. And I can answer it all quite fluently except sometimes I was nervous. I made eye contacts with the interviewer but actually my face was not look happy and it looked very nervous. I think it will affect a bit when interviewing because I should show that I am confident when answering the questions. For my role as being interviewee, we needed to repeat again because I did not focus and laughed so it affects the time of my friends.

I think I used too much body language which is not necessary and looked informal. About the content of my answering, I think I have repeated many times of whom I am which Im afraid that it will cause boring to the interviewer.

In general, I think I have done a good part and I need to improve my confidence more. I take some experience and I have learnt a lot of things from this. I think I will do it better for the next time.

• Observer: (Appendix 7)

This is the easiest part compared to the other two. Being an observer, I just need to observe how the interviewer and interviewee playing their roles and I was recording video for them.

I think both of my friends were doing well and they understood clearly what they were talking about and focused on how to do.

From my observation, the interviewer has prepared the questions quite common but very clearly and easy to help the interviewee understand. The interviewer grasped the questions very fast and answered fluently. They also kept eye contact and coordinated to each other.

Being an observer, I can understand and make it as my experience in the future. I can easily recognize the strengths or weaknesses of the interviewer and interviewee and reflected on myself.


This SMART future career plan will help me to identify flexible ways to deal with setting goals and creating plans in the future (Lisa H., 2012).

SMART stands for Specific, Measurable, Achievable, Relevant of Realistics and Time.
• Specific: A statement of exactly what you would like to accomplish.
• Measurable: The answer to this section is going to tell how success is measured.
• Achievable: Identify the steps to accomplish the goals.
• Relevant Realstics: Consider of how important the goal to myself and are there other people I need to help me to reach this goal.
• Time: Identify the time frame to achieve the goal.

These 5 steps below will help me to identify the best ways for me to achieve my goal and dream.

SMART Career Planner

Name: Nguyen Hoang Diep Anh
Overall goal: Successful Business Woman

Action steps
How? Resources

A = Available
N = Needed
How much money, time, emotional support Success criteria
How will I know once I’ve achieved it? Completion
By when?

Step 1: Getting the degree second-upper certification

A: Have passed first 2 modules with 1 Credit and 1 Distinction.

N: Need to pass other 3 modules and dissertation with Credit and upper.

While im still studying, I am still supported by family of financial and somehow am supported by the school and teachers of studying and knowledge.
I have spent 3 years to study diploma, advanced diploma and degree in the school and I have not failed any modules so it is lucky that I could save more time.
When I never fail any exams and I do not need to resubmit the papers as the last due date is on April 2014.
April, 2014 is the last date of submission and the results would come out after few months.

Step 2: Getting Japanese certification in Japan

A: Have already researched for some good schools and teachers in Japan.

N: Finishing degree and knowing a little Japanese from tutorial teachers before going to Japan.

Supporter is my parent because they are also very happy when I said I still want to study more before working.
Should spend 6 months to study in tutorial class and 1 more year to learn professional.
When I finish the course on time and can be proficiency in writing, reading, speaking and listening Japanese.
Octorber, 2016 is when the Japanese course will be ended.

Step 3: Getiing Master certification in Business Management in Japan (study in English)

A: Degree certification in Business Management.

N: Study well Japanese before that and can apply to Master course soon. Also, researching for schools and have more relationships in Japan is needed before studying Master there.

My parents can support me in school fees and my ability of financial can support me in living (in japan, students can easily apply for part time job and up to different placement, the salary is quite high to spend for living standards).
I will spend 2 years to study Master course and I need to put effort a lot because it is much harder than studying degree. Spending money is also an obstacle as it would be the first time I need to earn my living.
When I finish the course with all passed modules and get the certification.
January, 2019 when the Master course will be finished.

Step 4: Applying for full-time jobs in a business company in Japan

• Degree Certification in Business Management
• Master Certification in Business Management
• Proficiency in English and Japanese.

N: Research of what company I am interested in, prepare CV and cover letter and myself for an interview.

My knowledge and studying, experience of part-time jobs and somemore is different relationships I would have by myself in Japan.
Im not sure how long can I get a suitable and appropriate job but before that, I think I have had enough certification and experience. However, for the time of working to gain experience and relationships, it should take 2-3 years working abroad.

When I know that I have done the interview with the company and they contact me again to inform that I will be hired.
Around May to July, 2019. I will immediately apply for a job after getting the master certification.

5: Starting my own business in my country and become a successul businesswoman.

• Knowledge
• Experiences
• Relationships
• Financial (Not much but enough)
N: Go back to my country, investigate the market, build relationships and learn from my dad and ask him to help.

Myself, my parents and my relationships.
A lot of money (can loan from bank or parents and other relationships combine with my own capital).
When I have enough capability such as capital, place, purpose and other resources to start my own business.
Hopefully when I am 27 or 28 years old (around 2021 or 2022).


Lisa Haneberg (2012). The ASTD Management Development Handbook. USA: American Society for Training & Development.

Nham Phong Tuan (2012). A firm analysis of Supporting Industries in Hanoi city – Vietnam: Application of Resource-based View and Industrial Organization. Retrived from

Junichi Mori (2005). Development of supporting industries for Vietnam’s industries for Vietnam’s industrialization: Increasing positive vertical externalities through collaborative training. The Fletcher School.

Scholtes and Phillipe R. (1998). Business Services and Institutional Support for Industrial Development in Vietnam. Journal of Southeast Asian Economies, Vol. 15, No.2.

W Kenneth R., (2012). The Education Industry (RLE Edu D). USA and Canada: Routledge.

Appendix 1

Appendix 2

Appendix 3

Appendix 4

Personal SWOT Analysis

– Good communication skills
– Tolerant and understand people
– Persuative
– Innovative and opened-mind
– Impatient
– Distractive
– Careless
– Sensitive
– Hot-tempered

– Good relationships to other people
– The industry i’m interested in
– Adapting new things
– Easy to ignore good opportunity
– Easy to give up
– Hard to complete work well
– Vulnerable, Fooled

Appendix 5
Covering Letter

Letter of Application

Nguyen Hoang Diep Anh
58 Strathmore Avenue, 17-105
+65 81911060 / chip.popcorn@yahoo.com.vn

15 December 2014

Mrs Pham Van Anh
Human Resource Manager
HANSSIP Industrial Park
Hanoi, Vietnam

Dear Madam,
I am looking for the Human Resource position within your department from May next year.

I am writing to you because I am so interested of this job since I have read the news of requirement jobs and vacancies in the Human Resource department on the newspaper. I have a strong interest in managing people and I am looking for a company that accepts for quality graduates. Since the HANSSIP Industrial Park running in investment and construction, Human Resource Management is vital key to manage employees in order to get the best and effective productivity.

I first became interested in the supporting industry environment after a visiting to your company. I was likely to work in a good working environment like that and I especially concern on human resource which is one of the most important key for a company’s success.

I have attached my CV together so you can consider myself to work on your department. I am a Vietnamese and I will graduate next year with a Bachelor of Arts, majoring in Business Management from the University of Greenwich, U.K. In Singapore, I have worked at some hotels as a part time job Banquet just to challenge myself and have more relationships. Also in my country, I have tried to open an online shop and helped my dad with his business in order to improve my skills and interact with people. I have learnt three languages which include my mother tongue as Human Resource Department needs people who connect different cultures in the company.

I am a motivated and understanding person with various skills and the ability to promote things is high. With 3 different languages, it will be easier to face new people from different countries not only employees but customers and other investors.

I would be most grateful if you could consider me for my suitable position further. I will be available to come and interview at anytime and I have attached my phone number and email above.

Your faithfully,
Nguyen Hoang Diep Anh

Appendix 6
Curriculum Vitae (CV)

Nguyen Hoang Diep Anh
58 Strathmore Avenue, #17-105, Singapore 142058
Mobile: +6581911060 chip.popcorn@yahoo.com.vn

I am study in University of Greenwich (UOG) and I will graduate under Bachelor of Arts in Business Management (General) next year. I am good at negotiating and persuading people. I am also creative and have innovative ideas and tend to complete work following plan. I can speak Vietnamese, Japanese and English.

– To be awarded in 2015: Bachelor of Arts (Hons) in Business Management (General) at University of Greenwich, U.K.
– 2013-2014 : Advanced Diploma in Business Management (General) at ERC institute, Singapore.
– 2012-2013 : Diploma in Business Management (General)
at ERC institute, Singapore.
– 2011-2012 : English Course at SSTC, Singapore.
– 2010-2011 : Nhan Chinh High School, Vietnam.

– IELTS 6.0
– Awarded certificate as Best Group Presentation in Human Resource Management for presentation and analytical skills.
– Was voted in as the winner of the r ERC Hunks & Babes Competition, 2013 an annual talent search event held at the Institute. .

– Excellent in communication skills and teamwork.
– Japanese and English proficiency in speaking, writing, reading and listening.
As I am a talkative person and I have ability to listen, I can talk and understand people easier than others. I am also extraversion so I can be a good leader to negotiate and solve difficulties of people and create for them a good work environment. Hence, I am good at managing people.

• Singing and Performing
– High School performance team
– ERC photo-shoot for Vietnamese traditional day
• Interact with new people
• Volunteering

Appendix 7

Observer’s notes
Observer: Nguyen Hoang Diep Anh
Interviewer: Megawati
Candidate: Aldo Fernaldi

Tick box (5 = Excellent; 4 = Good; 3 = Average/Fair; 2 = needs improvement; 1 = poor).
5 4 3 2 1

General experience, punctuality & presentation

Listening and answering skills (how much evidence provided and preparedness to address questions adequately)

Understanding of job role (interpretation of the job description and tasks required)

Suitability to job role (ability to link previous/existing experience to job role)

Level of competency-based answers (ability to understand question, give clear structured examples)

Level of responding to abstract questions (e.g. strengths, weaknesses, why should we recruit you? Etc.)

Awareness of and evidence of research on company culture and sector ✓

Gestures, non-verbal signs and actions showing suitable attitude (e.g. avoiding irritating noises and movements)

Clarify of answers (tone, level, clarity)

Closing of interview: final question by interviewee